Last Updated: February 1, 2026
Welcome to Retail Assistant (“Retail Assistant”, “the Service”, “we”, “us”, or “our”). This Privacy Policy explains how information is collected, used, disclosed, and protected when you access or use the Retail Assistant platform, website, and related services.
Retail Assistant is designed for businesses that process resale transactions and customer intake workflows. Protecting your business data and your customers’ information is a core priority, and we aim to collect only the information necessary to operate and improve the Service.
We may collect the following categories of information when you use Retail Assistant:
Information entered into the platform by you or authorized employees may include:
You are responsible for ensuring that you have the necessary legal rights and permissions to collect and process customer information using the Service.
Subscription payments are processed by third-party payment providers such as Stripe. We do not store or maintain full credit card numbers or sensitive payment credentials on our servers.
Payment processors may collect billing information necessary to complete transactions, including billing addresses and payment verification details.
When accessing the Service, certain technical information may automatically be collected, including:
We may use privacy-focused analytics providers to better understand how the Service is used, identify performance issues, and improve functionality.
Analytics information is generally aggregated and not intended to personally identify individual users.
Information collected through Retail Assistant may be used for the following purposes:
We do not sell your personal information or customer data to advertisers or unrelated third parties.
Depending on your jurisdiction, we may process information based on one or more of the following legal grounds:
We may share limited information with trusted service providers strictly as necessary to operate the platform, including:
These providers are contractually or operationally restricted to using information only for the services they provide on our behalf.
We may also disclose information:
We retain information only for as long as reasonably necessary to:
When accounts are deleted, associated data may remain in secure backups for a limited period before permanent deletion.
We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction.
Security measures may include:
While we strive to protect all information stored within the Service, no internet-based platform can guarantee absolute security.
Retail Assistant may use cookies, local storage, and similar technologies to:
Most web browsers allow users to manage or disable cookies through browser settings. Disabling certain cookies may impact application functionality.
Depending on applicable laws and your location, you may have rights regarding your personal information, including the right to:
Requests may be submitted using the contact information listed below.
Retail Assistant is intended for business and commercial use and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Information may be stored or processed in the United States or other jurisdictions where our infrastructure providers operate.
By using the Service, you acknowledge that information may be transferred to locations with different data protection laws than those in your jurisdiction.
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
If material changes are made, we may notify users through email notifications, application notices, or by updating the “Last Updated” date at the top of this page.
Continued use of the Service after updates become effective constitutes acceptance of the revised Privacy Policy.
If you have questions, concerns, or requests related to this Privacy Policy or your information, please contact us using the form below: